TRINITY UNITED SECURITY SERVICES

EMPLOYMENT BACKGROUND – Security Officers are screened for positive employment history.

CRIMINAL RECORD – Security Officers must have a clean criminal history to legally work for our company. Security Officers receive a State of Tennessee, Tennessee Bureau of Investigations, and Federal Bureau of Investigations background investigation prior to receiving employment.
SECURITY LICENSE – Security Officers must provide a valid Security License which is validated on the State of Tennessee website prior to receiving employment.

DRIVING RECORD – Security Officers who are responsible for operating our company vehicles and golf carts, must provide evidence of a valid driver’s license. Our insurance provider validates the driver’s record to ensure each employee driving a company vehicle displays reasonable care and judgment.

LITERACY – Security Officers must comprehend and efficiently read, communicate, and write in the English Language. These skills are examined during the beginning stages of our employment screening.

PHYSICAL ABILITY – Trinity United Security Services complies with the American with Disabilities Act. We are an equal opportunity employer.

DRUG FREE – Trinity United Security Services requires all Security Officers to comply with a Drug Free and Alcohol Free work environment.

PHYSICAL APPEARANCE – Security Officers are required to present a positive appearance while on duty in our security uniforms, similar to the standards of military and law enforcement.

PUBLIC RELATIONS – Security Officers must demonstrate public communication skills and professionalism during their pre-employment screening and throughout employment.

AGE REQUIREMENTS

The State of Tennessee requires Unarmed Security Officers to be a minimum of 18 years of age to legally work in the State. 

The State of Tennessee also requires Armed Security Officers to be a minimum of 21 years of age to legally work in the State. 

Trinity United Security Services completely complies with the State of Tennessee age requirements for Security Officer
Minimum 18 years of age for Unarmed 

Security Employment

ADDITIONALLY
1)Must have honorable discharge for military duty

2)Must have a problem free employment history

3) Must have a clean criminal and civil record

4) Must have a safe driving record
5) Valid driver’s license

6) Born or naturalized citizen of the United States of America and or valid work authorization from the U.S. Citizenship and Immigration Services
7) Candidates must be able to speak and understand English clearly
8)Candidates must be able to comprehend and follow oral and written orders
9) Must be able to pass a pen and paper testing for reading, writing, and comprehension of the English Language
10)Candidates must display maturity and interpersonal skills
11) Candidates must show they are able to handle stressful situations, deal with verbal confrontations professionally, and display the ability to problem solve potentially violent situations by de-escalation prior to using physical techniques.
12) Strong personal interactive skills to interact cordially and communicate with the public
13) Must display a professional appearance
14) Candidates must complete all State of Tennessee required training prior to receiving employment
15) Candidates must be available to work flexible schedules if necessary
17) Must have access to reliable transportation

STEP 1: THE INTERVIEW
Trinity United Security Services employs highly trained recruiters. The recruiters have been trained on strict selection guidelines and provide a talent for recruiting the best possible candidates. Trinity United Security Services utilizes several options for recruiting our Security Officers including, security training academies, employment resource centers located in Universities & Colleges, State of Tennessee unemployment resource websites, employment websites, and local job resource centers for unemployed veterans. Typically 50 percent of our applicants will not succeed beyond the initial interview with our Recruiting Department.

STEP 2: THE BACKGROUND CHECK
Trinity United Security Services background investigation includes Criminal History, Civil History, Department of Motor Vehicle History, Employment History, Verification of Education, State of Tennessee License Verification, State of Tennessee Training Verification, along with State of Tennessee Certification Verification for any additional certificates such as Club, Stun Gun, Chemical Spray, Night Stick or other less than lethal device.

STEP 3: DRUG SCREENING
Our Employment Process includes pre-employment drug testing along with random drug screening throughout employment.
The 12 panel multi drug test includes testing for the following drugs – Amphetamine, Cocaine, Oxycodone, Marijuana, Phencyclidine, Ecstasy, Morphine, Benzodiazepines, Barbiturates, Methadone, Methamphetamine, and Buprenorphine.

STEP 4: ORIENTATION
Security Officers who succeed in moving past the first 3 steps of our selection process will proceed forward and attend our New Hire Orientation Class. The classroom instructor will assess each Security Officer and examine their observation skills, reporting abilities, communication skills, along with their overall intelligence with a series of simulations and written tests. The completion of this orientation will include learning company rules and regulations, receiving company handbook, learning to fill out timesheets, reviewing safety guidelines, and signing the employment packet.

STEP 5: SECURITY OFFICER TRAINING
Security Officers who successfully complete the orientation class and receive employment from our Human Resources Department following the final review of their employment file will move on to Field Training. Security Officers will receive Field Training by a Management Team Member and or a Field Supervisor. During this training the Security Officers will be trained onsite at their assigned locations. The Security Officers will receive written Property Instructions, a clear review of the Property Instructions, Equipment, Cell Phone Communication, Radio Communication, Keys and Access Cards, Emergency Contacts, Emergency Evacuation Plans, Maps of the Site, Computer, and complete briefing of Site Expectations.

1) Communications 

2) Conflict Management 

3) Speaking Constructively 

4) Valuing Diversity 

5) Negotiating 

6) Verbal Diffusion Techniques

WORKPLACE VIOLENCE 

1) Detecting Unusual Behavior / Warning Signs a) Worker to Worker 

b) Client to Customer 

c) Supervisor to Subordinate 

2) Anger Management 

3) Valuing Diversity 

4) Personal Security 

5) Reporting

CHEMICAL AGENTS 

1) Tear Gas Use & Effects 

2) Pepper Spray Use & Effects 

3) Air Borne Chemical Agents 

4) Water Borne Chemical Agents 

PRESERVING THE INCIDENT
SCENE 

1) Identifying Evidence 

2) Care and Handling of Evidence 

3) Securing the Immediate Area 

4) Legal Issues to Evidence Tampering and/or Removal 

5) Witness/Participant Identification  

CROWD CONTROL 

1) Controlling Boisterous Celebrations 

2) Handling Disputes 

3) Confronting Conflicts Constructively 

4) Planning for Civil Disobedience / Disturbances 

5) Labor Actions, Disputes, Workplace Stoppages  

POWER TO ARREST 

The course of training in the exercise of the power to arrest will be administered, tested, and certified by Trinity United Security Services.  

The course of training shall cover the following topics: 

1) Responsibilities and ethics in citizen arrest 

2) Relationship between a security guard and a peace officer in making an arrest 

3) Limitations on security guard power to arrest 

4) Restrictions on searches and seizures 

5) Criminal and civil liabilities 

6) Personal liability 

7) Employer liability 

8) Trespass law 

9) Ethics and communications 

10) Emergency situation response, including response to medical emergencies 

11) Security officer safety 

WEAPONS OF MASS DESTRUCTION 

1) Introduction to the Security Officer 

2) The Role of a Security Officer in Preventing an Incident 

3) The Nature of Terrorism 

4) Weapons of Mass Destruction Activity 

5) Coordination and Sharing of Critical Information Activity 

PUBLIC RELATIONS 

1) Recognizing Gender & Racial Harassment & Discrimination 

2) Respect: a) Stereotyping b) Attitude 

3) Verbal Skills / Crisis Intervention 

4) Introduction to Diversity 

5) Substance Abuse & Mental Illness 

6) Ethics & Professionalism a) Appearance b) Command Presence c) Proper Conduct 

OBSERVATION & DOCUMENTATION 

1) Report Writing 

2) English as a Second Language 

3) Observation and Patrol Techniques 

4) Asking Appropriate Questions 

5) Observing Suspects / Suspicious Activity 

SECURITY OFFICER COMMUNICATION AND ITS SIGNIFICANCE 

1) Internal Office i) Protocols Pursuant to Contract (Who to Contact & When) ii) Radio / Monitors iii) Other Technology 

2) External 

3) Emergency / First Responders 

4) Medical Personnel 

5) Police / Sheriff / Other Enforcement 

6) City Services / Government Services

DRIVER SAFETY 

1) Cars 

2) Bicycles 

3) Electric Bicycles 

4) Golf Carts

5) Electric Vehicles  

SUPERVISION 

1) Roles & Responsibilities 

2) Legal Liability 

3) Professionalism 

4) How To Motivate Subordinates 

5) Leading By Example  

COURTROOM DEMEANOR 

1) Communication While Testifying

2) Proper Attire For Courtroom 

3) Preparing Written Documentation For Court Case 

4) Communication With Management 

5) Communication With Lawyers 

Written tests regarding the post instruction manuals for new Trinity United Security Officers are administered at the client’s job site. Within the first 30 days on site, Trinity United Security Officers are given field evaluations to measure the Security Officers performance and retention of the information inside the client’s property instruction manual. Corporate Managers and Field Managers conduct continuous one on one verbal evaluations to ensure the Security Officers in the field react correctly to routine duties and emergency situations. 

Trinity United Security Services believes in motivating each and every employee to grow with our company and or assist them with their own personal career paths. Our Security Officers are in Police Officer Training Academies, Law Schools, Training Schools, Community Colleges, Universities, and also enrolled in Military Service. Our goal is to encourage our employees and motivate them to build their futures, even if that future brings them to a different road outside of our company. We have assisted many employees with gaining new careers in law enforcement, military service, along with government agencies. I believe this is what separates Trinity United Security Services from the other security companies, our deep concern for the betterment of our employees and advancing their lives.